Products running out soon
Don't miss this opportunity while stock lasts.
Products running out soon
Don't miss this opportunity while stock lasts.
Your support and answers to questions
Help Center
In this section you'll find all the necessary help about our services and products. We have gathered here answers to the most frequently asked questions, guides and contact information so you can quickly and easily get the information you need
If you can't find the answer to your question here, feel free to contact us - we'll answer quickly and friendly! If you have a question that needs a quick answer, please call or visit the shop.
Tellimine (5 artiklit)
Kus asub teie kauplus Soomes?
Meil ei ole Soomes füüsilist kauplust. Oleme alustanud veebipoe teenusega ja saadame kõik tellimused Eestist, Hinnapomm kauplusest aadressil Sepa 21, Tartu.
Täpsem informatsioon tarnimise kohta on leitav “Tarne” osas.
What payment methods are available?
We offer various secure payment methods:
Bank links: all Finnish banks
Visa, MasterCard, Apple & Google Pay card payments
Payment page asks to fill in the company field?
If the payment page shows a message that the "Company" field is mandatory, then most likely:
- you accidentally clicked on that field, and the system thought you wanted to place an order for a company;
- you entered something and then deleted it – in some cases the field remains mandatory afterwards.
How to solve:
If you are not placing an order as a company, leave the "Company" field completely empty – make sure no spaces or other characters remain there.
If the problem doesn't go away, try refreshing the page and entering the data again without clicking on the field.
If the problem persists, contact us – we'll help quickly!
How to view your order history?
Log into your account and select "My Orders" from the menu – there you'll see all your previous purchases.
If the invoice didn't reach your email or got lost, you can download the PDF invoice from that same order there.
Why does a product disappear from the cart?
If you are a guest (not logged in):
The cart is saved only temporarily (using browser cookies).
If you don't complete the order within a certain time or close the page, the cart may empty.
The cart may also disappear if you delete browser cookies, switch devices, or open the page in private mode.
If you are a logged-in user:
Your cart is linked to your account and saved for a longer period – even if you leave the page or come back with another device.
Therefore, it's recommended to log in for shopping to avoid cart emptying.
A product may still "get lost" in the cart if it runs out of stock in the meantime:
If you think about the purchase for a long time and the product runs out of stock, it doesn't automatically disappear from the cart but remains there.
However, when placing the order, you'll see a warning that this product is no longer available.
In such cases, you need to manually remove it from the cart before you can complete the order.
💡 Tip: Always log into your account and place the order as quickly as possible when you've found the desired products — this way you avoid unpleasant surprises!
Tarne (4 artiklit)
What are the delivery methods?
Parcel machines: Smartmail, DPD
Kuller: DPD
📦 Size of DPD cabinets
| XS | S | M | L | |
|---|---|---|---|---|
| Height | 8 cm | 8 cm | 17 cm | 36 cm |
| Width | 18 cm | 43 cm | 43 cm | 43 cm |
| Depth | 61 cm | 61 cm | 61 cm | 61 cm |
| Max weight in Estonia and the Baltics | 31,5 kg | 31,5 kg | 31,5 kg | 31,5 kg |
| Max weight in the rest of Europe (except Portugal 10 kg) | 20 kg | 20 kg | 20 kg | 20 kg |
📦 Size of SmartPost cabinets
| XS | S | M | L | XL | |
|---|---|---|---|---|---|
| Height | 5 cm | 12 cm | 20 cm | 34 cm | 60 cm |
| Width | 34 cm | 34 cm | 34 cm | 36 cm | 36 cm |
| Depth | 42 cm | 42 cm | 42 cm | 42 cm | 60 cm |
| Maximum weight | 5 kg | 35 kg | 35 kg | 35 kg | 35 kg |
Kui kiiresti minu tellimus Soome jõuab?
Anname paki kullerteenusele üle 1–3 tööpäeva jooksul pärast tellimuse vormistamist. Edasisel tarneajal sõltub valitud teenusepakkujast:
Kokku: tellimuse vormistamisest kättesaamiseni kulub tavaliselt 4–10 tööpäeva.
Returns (2 articles)
Can I return the product?
Yes, you can! By law, you have the right to return the product within 14 days if it has not been used and is in its original packaging. Our aim is always to find the best solution with our customers.
What to do if a product is faulty?
Use Support Centre the return form on this page or write to us at. tugi@ameizing.ee.
We treat each situation individually and humanely. It's important to us that you're happy - not just with the product, but with the solution if something goes wrong.
The team
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